Currently, VetrinArte accepts the following payment methods:
– VISA
– Mastercard
– Maestro
– American Express
– Apple Pay
– Google Pay
– PayPal
The site has an SSL certificate which means that the connection is secure. All payments are also secure. Our team has ensured that your experience on VetrinArte is as pleasant and secure as possible.
We accept payments in different currencies.
You can change the currency directly on the page of each creation.
We accept payments in the following currencies:
Euro, Danish Krone, Norwegian Krone, Swedish Krona, Czech Koruna, United Arab Emirates Dirham, United States Dollar, Australian Dollar, Canadian Dollar, Hong Kong Dollar, Saudi Riyal, Qatari Riyal, Russian Ruble, Indian Rupee, South Korean Won, Japanese Yen, Chinese Yuan, Polish Zloty.
Delivery is carried out by professional delivery men selected by the artisans. Before shipping the products, the craftsmen make sure to check their quality and integrity and ensure they are protected for delivery.
In collaboration with our craftsmen, we do everything we can to ensure that your order is processed and delivered as quickly as possible.
We currently offer delivery to the following countries:
Germany, Saudi Arabia, Australia, Austria, Belgium, Canada, Cyprus, South Korea, Croatia, Denmark, Spain, Estonia, United States, United Arab Emirates, Finland, France, Greece, Hong Kong, India, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Qatar, Czech Republic, Singapore, Slovakia, Slovenia, Sweden.
You will find more information on delivery times on our product page.
We understand that there may come a time when you wish to return a purchase and we aim to make the returns process as simple as possible.
If you would like to return your order, we offer free returns within 14 days of purchase. You may return your product for a refund to the original payment method.
Please note: All returned products must be new and unused and in the original packaging.
Return Process
To return an item, send us an email to customer.service@vetrinarte.com with your order number and reason for return, and our support team will be happy to help you with the next steps.
Refunds
After receiving your item(s) and inspecting the condition, we will issue your refund. Please allow at least 14 days from receipt of your item(s) for your return to be processed.
Questions
For any questions regarding our returns policy, please contact us at customer.service@vetrinarte.com
The products sold on VetrinArte have been selected for their exceptional quality. These are expertly made by artisans personally selected by our team.
Every product we offer is much more than just an item. We are proud to offer you an exquisite selection of artisanal products, created with passion and know-how. Each piece is the result of meticulous workmanship, attention to detail and a commitment to quality. By choosing our products, you are opting for authenticity and uniqueness, because behind each creation is the soul of an artisan devoted to his art. It's this personal touch that makes our items exceptional, transforming each purchase into an authentic and unforgettable experience.
Are you an artist or craftsman and would you like to know how VetrinArte can help you?
Go here to find out more: Collaborate with VetrinArte
