These General Conditions of Sale are concluded between:
and
These General Conditions of Sale apply to all sales made on https://www.vetrinarte.com/.
When validating the purchase, the Customer declares having read and accepted these General Conditions of Sale and concludes a contract.
The Seller reserves the right to modify its general conditions of sale at any time. The new conditions will apply as soon as they are published. For any contract concluded previously to the modification of the conditions, the general conditions of sale of application will be applied on the date of the conclusion of the contract.
2.1 – Product information
The Seller strives to provide complete and correct information on the products offered for sale on https://www.vetrinarte.com/. However, if errors occur, the Seller cannot be held liable.
2.2 – Price
The prices indicated on https://www.vetrinarte.com/ are, unless otherwise indicated, included in the price. This is expressed including tax in euros.
The Seller reserves the right to modify its prices at any time. The price displayed at the time of purchase will be the only one applicable to the Customer, subject to price display errors, for which the Seller cannot be held responsible.
From the moment the Customer validates his purchase by clicking on “Buy”, he accepts the General Conditions of Sale, the content of his order, the price as well as the delivery terms and times.
The Seller will receive the order and will endeavor to execute it in accordance with the provisions provided for when it was placed.
The Seller reserves the right to put on hold or cancel the execution of the order, regardless of the reason.
In the event of a stock shortage, the Seller undertakes to inform the Customer at the email address provided. In the event of possible restocking, the Seller will communicate a deadline to the Customer who will be entitled to accept or not the new deadline. In the event that restocking is not possible or in the event that the Customer wishes to cancel their order, it will be refunded via the payment method used when placing the order.
Subject to modification or error, the following payment methods are accepted:
VISA, Maestro, Bancontact, MasterCard, Google Pay, Apple Pay, PayPal.
5.1 – Delivery area
Currently, delivery can be made to the following countries: Australia, Austria, Belgium, Canada, Cyprus, Croatia, Denmark, Germany, Estonia, South Korea, Spain, United States, United Arab Emirates , Finland, France, Greece, Hong Kong, India, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Qatar, Czech Republic, Singapore, Slovakia, Slovenia, Sweden.
These general conditions of sale will be modified when other geographical areas become available.
However, if you wish to purchase one of our products outside the current delivery area, you can contact us at the following email address: info@vetrinarte.com. We will study the possibility of delivery. This will include delivery costs payable by the Customer.
5.2 – Delivery costs
Delivery costs are indicated for each product and may vary depending on the dimensions of the products and their supplier.
If no costs are indicated, these are covered by the supplier.
5.3 – Delivery terms
The order will be delivered to the contact details provided by the Customer when placing the order. In the event of an error in the contact details, the Seller and the delivery service provider cannot be held responsible in the event of impossibility of delivery. If a new delivery must be made, payment of a delivery charge may be required from the Customer.
In accordance with the legislation, the Customer has a maximum withdrawal period of 14 days from the day of receipt of his order, without having to justify the reason.
To exercise this right, the customer must send an email to the following email address: customer.service@vetrinarte.com.
The Seller will endeavor to reimburse you within 14 working days of receipt of the returned products. This refund will be made via the payment method used when placing the order.
However, the refund will only be made if the product(s) are returned in perfect condition, in their original packaging.
The Seller would like to point out that the products sold on https://www.vetrinarte.com/ are so-called “artisanal” products. These are produced by hand by artisans. The dimensions and color shades may therefore vary very slightly from the information provided on https://www.vetrinarte.com/.
All products sold by the Seller are subject to the 24-month legal guarantee against any non-apparent lack of conformity. The duration of 24 months begins upon receipt of the product by the Customer. Any complaint must be sent by email to the address customer.service@vetrinarte.com.
In the event that the admissible and well-founded nature of the warranty claim is accepted, the defective product may be replaced at no cost to the Customer. In the event that replacement is not possible, the Customer may either benefit from a price reduction or cancel the order with a full refund of the product. In the event of order termination, the refund will be made when the defective product has been returned to the Seller. The Customer will not be able to claim any compensation.
This guarantee only covers conformity defects existing on delivery. It will not be applicable in the event of damage caused after delivery, normal wear and tear, negligence or improper use.
Signature Web Studio declines all responsibility:
In the event of a delivery delay due to disruptions or strikes by delivery partners;
For any indirect damage, such as loss of data, profits, loss of earnings resulting from the use of https://www.vetrinarte.com/ or one of the products sold there;
For any malfunction of https://www.vetrinarte.com/ ;
In the event of unavailability of the product, for whatever reason;
Without prejudice to legal provisions of public order, Signature Web Studio's liability is limited to the lower of either the amount of direct damage suffered by the Customer or the amount of the order.
Signature Web Studio and its partners ensure the greatest respect for the personal data transmitted by the Customer when placing an order.
By purchasing on https://www.vetrinarte.com/, the Customer accepts without reservation the processing of his personal data. This processing complies with the Privacy Policy.
Our privacy policy is available at the following address: https://www.vetrinarte.com/confidentialite/
The Seller keeps, on a durable and reliable medium, exact copies of purchase orders and invoices.
Computerized records and digital information are considered by the Seller and the Customer as proof of communications and orders.
Any provision of these General Conditions of Sale which is totally or partially void or inapplicable is canceled to the extent that it is void or inapplicable. The validity of the remainder of these General Conditions of Sale remains unaffected.
Being based in Belgium, the Seller and the Customer agree that the applicable law is Belgian law. Any disputes fall under the jurisdiction of the courts where the Seller is established.
For Belgium, the Customer can contact the Consumer Mediation Service:
Consumer Mediation Service
Boulevard du Roi Albert II 8
1000 Brussels
Such. : 02 702 52 20
Fax: 02 808 71 29
E-mail: contact@mediationconsommateur.be
Website : http://www.mediationconsommateur.be
At the French level:
https://www.mediateurfevad.fr/index.php/espace-consommateur-2/
https://www.economie.gouv.fr/dgccrf/Commerce-electronique-651
At the European level :
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
These Terms of Use govern your use of the website located at https://vetrinarte.com as well as any related services provided by Signature Web Studio.
By accessing https://vetrinarte.com, you agree to comply with these Terms of Use and to comply with all applicable laws and regulations. If you do not agree with these Terms of Use, you are prohibited from using or accessing this website or using any other services provided by Signature Web Studio.
Signature Web Studio reserves the right to revise and modify any of these Terms of Use in its sole discretion. To this end, we will update this page. Any changes to these Terms of Use will be effective immediately from the date of posting.
These Terms of Use were last updated on November 24, 2023.
By using this website, you warrant, on behalf of yourself, your users and other parties you represent, that you will not do the following:
and concludes a contract.
The Seller reserves the right to modify its general conditions of sale at any time. The new conditions will apply as soon as they are published. For any contract concluded previously to the modification of the conditions, the general conditions of sale of application will be applied on the date of the conclusion of the contract.
The intellectual property in the materials contained on this website is owned or licensed by Signature Web Studio and is protected by applicable copyright and trademark laws. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Use, and may be terminated by Signature Web Studio at any time.
Our website and the materials on our website are provided “as is”. To the fullest extent permitted by law, Signature Web Studio makes no warranties, expressed or implied, and disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, non-infringement of intellectual property rights or violation of other rights.
In no event will Signature Web Studio or its suppliers be liable for any consequential damages suffered or incurred by you or any third party arising out of the use or inability to use this website or the materials on this website, even if Signature Web Studio or an authorized representative has been notified, orally or in writing, of the possibility of such damages.
As used in this agreement, the term "consequential damages" includes any consequential damages, indirect losses, actual or anticipated loss of profits, loss of benefits, loss of revenue, loss of business, loss of goodwill, loss of opportunity , loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether by law, contract, equity, tort (including including negligence), compensation or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The information contained on our website is not exhaustive and is provided for general information purposes only. Signature Web Studio does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the information on this website or relating to this information or any resources linked to this website.
Signature Web Studio has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply approval, approval, or control by Signature Web Studio of the site. Use of any linked sites is at your own risk and we strongly advise you to carry out your own investigations as to the suitability of such sites.
We may suspend or terminate your right to use our website and terminate these Terms of Use immediately upon written notice to you of any violation of these Terms of Use.
Any provision of these Terms of Use which is totally or partially void or inapplicable is void to the extent that it is void or inapplicable. The validity of the remainder of these Terms of Use remains unaffected.
These Terms of Use are governed by and must be construed in accordance with the laws of Belgium. You irrevocably submit to the exclusive jurisdiction of the courts in that state or location.
Denomination : Signature Web Studio
The head office : Rue de la Station, 40/0003 – 6240 Farciennes – Belgium
E-mail : customer.service@vetrinarte.com
Company number : 1001.530.542
VAT N ° : BE1001.530.542
Host : Hostinger International Ltd, SPRL
